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All too often, a customer in your showroom who's buying a new car, inhaling that new car smell, thinks "What can go wrong? It's a new car." and declines to purchase a Vehicle Service Contract (VSC) at the time of sale. Then, unless you've gotten to them before their factory warranty expired, you didn't have the ability to sell them a VSC at all.
Times have changed and now we have several programs to help you capture that lost revenue. You no longer have to rely on your Finance Manager to contact previous customers or squeeze in a Service customer between closing deals. You've got options.
We now have Service Drive programs which easily enable your Service Writers to offer each of your customers who hasn't previously purchased a VSC to do so. What better time to approach a customer with the option to buy a VSC than when they've just experienced the "sticker shock" of a costly repair. The programs are simple - enabling your Service Writer to generate a quote in less than a minute, store and recall all quotes, generate an e-contract and offer no-interest financing to make the purchase easier on your customer's wallet. We'll provide the program and the training to guarantee success.
Don't feel that your staff can handle the job? We can solve that problem too. One of our partners has purchased a Call Center. They'll confidentially gather your data from Sales and Service and professionally contact your customers and offer them a Vehicle Service Contract.